ISCC Tech is the management software derived from the re-engineering of the CQSWEB platform (developed internally by the Conafi Group), which combines Fintech, artificial intelligence, integrated calculation algorithms, Customer Relationship Management software and a database containing 30 years of data and information. An integrated platform that follows the operational workflow, promptly recording individual activities and progress with a continuous monitoring system and service alerts addressed to operators.
ISCC TECH allows the automation of work processes that involve both direct contact with the customer and the report analysis on each individual position. It also allows the action history to be recorded, and indicates future actions to be taken as well as reporting any lack of progress.
The Fintech platform is able to process and monitor individual situations and to process return plans, and ensure the correct matching and subsequent checking of receipts.